For Know Your Customer (KYC) verification, players must submit an identification document and proof of address. The proof of address document needs to be recent, no older than 3 months. This process is crucial for verifying player identity and ensuring account security.
The identification document is used to confirm the player's identity, while the proof of address verifies their current residential location. Both are standard requirements within the online gaming industry for regulatory compliance. These documents are typically uploaded through the casino's secure portal.
Following submission, the KYC check is performed and usually takes between 24 to 48 hours to complete. Once approved, the player's account is fully verified, allowing for uninterrupted access to all services, including withdrawals.
Account opening and registration at King-Billy
Which Account Details Cannot Be Changed Later
When setting up an account, the chosen currency is fixed and cannot be altered post-registration. This selection is made during the initial account creation phase. It is important to select the correct currency at this stage, as it will apply to all transactions.
Additionally, any bonus codes intended for use must be entered during the registration process itself. Once the account is created, these bonus codes become invalid and cannot be applied retroactively. This ensures that bonuses are claimed according to the specified promotional terms.
The registration process itself involves two main steps: the initial form requiring an email, password, and currency, taking approximately 1 minute, followed by a personal details stage for name and date of birth, requiring 2-3 minutes.
File Formats JPG and PNG Up to 5 MB
When uploading documents for verification, players are restricted to using specific file formats and sizes. Accepted formats are JPG and PNG, ensuring compatibility with the verification system. Exceeding these formats may lead to upload failures.
Each uploaded file must not exceed a size limit of 5 MB. This measure helps to manage server load and optimize the processing speed of verification documents. Larger files will need to be compressed or resized before submission.
These file format and size restrictions apply to all documents submitted during the KYC process, including identification and proof of address. Adhering to these guidelines ensures a smoother and faster verification experience for the player.
Only 1 Account Per Person and IP Address
To maintain fair play and prevent fraudulent activities, each individual is permitted to hold only one account. This rule applies to both the person and their associated IP address. Multiple accounts are strictly prohibited and can lead to account closure.
This policy ensures that bonus offers and promotions are used by legitimate players according to their terms. The system monitors for duplicate accounts based on personal information and IP address usage. Violations can result in the forfeiture of funds.
The age restriction for account holders is 18 years, with the date of birth verified against official identification during the KYC check. Any discrepancies found between the registered date of birth and the ID will prevent withdrawals.
Which Email Address is Suitable for the Player Account?
The email address used for a player account should be one that the player has exclusive access to and can readily access. This is because the email address serves as the primary communication channel for account-related matters, including notifications and security alerts.
A valid and active email address is required during the initial registration phase, alongside a password and currency selection, which takes about 1 minute. This email address is fundamental for account recovery and important updates from the casino.
It is important to ensure the email address is accurate and regularly checked, as all important communications, including confirmation of registration and any account verification steps, will be sent to this address. This ensures the player stays informed about their account status.
Registration and verification step by step
Step
What to Do
What You Need
Duration
1
open the registration form
email address
about 1 minute
2
enter your personal details
name, date of birth
2-3 minutes
3
confirm your account
confirmation link
instant
4
make the first deposit
payment method
1-5 minutes
5
complete verification
ID and proof of address
24-48 hours
Account Currency EUR Set Once at Registration
The currency for your account is fixed as EUR during the initial registration process. This decision is permanent and cannot be altered once the account is created, influencing all subsequent transactions and bonus calculations.
Selecting the correct currency at the outset is crucial, as it dictates the minimum deposit requirement of 10 EUR for your first deposit. This ensures clarity and avoids potential conversion fees or complexities later on.
Adhering to this rule ensures that your account operates smoothly with a consistent currency, directly impacting the amount you can deposit and any potential bonuses you might claim, such as the 300% welcome bonus up to €2,000.
Set Up Two-Factor Protection via Google Authenticator
For enhanced account security, setting up two-factor protection is recommended, particularly through Google Authenticator. This adds an extra layer of verification beyond your password, safeguarding your funds and personal information.
While not explicitly detailed in the provided terms, the general practice for such security measures involves a verification link sent via email for initial account confirmation. Two-factor authentication builds upon this basic step.
Implementing this security feature ensures that even if your password is compromised, unauthorized access to your account, including your Dogecoin (DOGE) or Binance Pay transactions, is significantly hindered.
Term Wagering: What x35 Means in Account
The term 'wagering' at x35 signifies the multiplier applied to bonus funds before they can be withdrawn. For instance, if you receive a €100 bonus, you must place bets totalling €3,500 (100 EUR x 35) to meet the requirement.
This wagering requirement is a standard condition that applies to bonuses, including the 300% welcome bonus up to €2,000. It ensures that bonus funds are used for gameplay rather than immediate withdrawal.
Understanding this x35 multiplier is vital for managing your expectations regarding bonus availability. Meeting this turnover ensures that your winnings derived from the bonus become withdrawable cash, with a minimum deposit of 20 EUR.
Blurry Uploads: 3 Reasons for Rejected Documents
When undergoing the KYC (Know Your Customer) process, blurry or unreadable document uploads are a primary reason for rejection. This includes passport or ID scans and proof of address, which must be clear for verification.
The KYC check requires a valid identification document and a proof of address no older than 3 months. If these documents are illegible, the verification process, which typically takes 24-48 hours, will be halted.
Submitting clear, high-resolution images of your documents is paramount to avoid delays in account verification and subsequent withdrawals, ensuring a smooth process after your initial deposit of at least 10 EUR.
From When Does the Bonus Appear After 20 EUR?
Upon making your first deposit of at least 20 EUR, the bonus funds associated with promotions, such as the 300% welcome bonus up to €2,000, are typically applied immediately. This is contingent on meeting all bonus eligibility terms.
The bonus is credited instantly after the deposit transaction is confirmed, which usually takes between 1-5 minutes for most payment methods. This ensures you can begin playing with the additional funds without undue delay.
Therefore, after depositing the minimum required amount of 20 EUR, you can expect the bonus to be reflected in your account promptly, allowing you to utilize the 100 free spins and bonus credits as intended.
Unlock 100 Free Spins After First Deposit
The offer includes 100 free spins which become available to the player after their initial deposit. These spins are a component of the welcome bonus package. The welcome bonus itself is structured as a 300% match up to €2,000.
To claim these free spins, a player must complete their first deposit, making it a prerequisite for activation. The bonus code must be entered during the registration process, as it cannot be applied retrospectively. This ensures timely redemption of associated offers.
The free spins are tied to the overall welcome bonus, which has a limited validity period. Players should be aware of this timeframe to maximize their benefit from the initial offer. Failure to use the spins within this window may result in their forfeiture.
ID, Residence Permit, and Bank Statement: 3 Proofs
The Know Your Customer (KYC) verification process requires three specific documents for submission. These include a valid identification document, a residence permit, and a recent bank statement. The bank statement must not be older than 3 months.
These documents are essential for confirming the player's identity and address, a mandatory step in the casino's security protocol. The verification of these submitted proofs typically takes between 24 to 48 hours to complete. This duration allows for thorough examination.
A discrepancy between the date of birth shown on the identification document and the one provided during registration will result in account restrictions. Specifically, any such deviation will block the withdrawal of funds. This highlights the importance of accurate personal details.
Close Account: Observe 30-Day Notice Period
Should a player wish to close their account, a specific notice period must be observed. This period is set at 30 days from the date of the request. Adherence to this timeframe is a condition for account closure.
During this 30-day period, the account remains active, allowing for continued play and transactions. This interim phase ensures all outstanding matters are settled and all ongoing processes are concluded according to the casino's terms. It serves as a final review stage.
It is important for players to be aware of this 30-day notice requirement well in advance. Understanding this condition prevents any surprises or misunderstandings regarding account termination. Players should formally communicate their intention to close the account to initiate this process.
Support for Rejected Verification Within 48 Hours
If a player's verification documents are rejected during the KYC process, support is available. The casino aims to provide assistance and resolution within a 48-hour timeframe. This ensures timely progress for the player.
This 48-hour support window applies to the period following the rejection of submitted documents. Players are encouraged to resubmit corrected or alternative documentation as soon as possible. The aim is to complete the verification efficiently.
The KYC verification itself, once documents are accepted, takes 24-48 hours. Therefore, any initial rejection and subsequent resubmission process should ideally be managed within this overall timeframe. Players should monitor their account for any communication regarding their verification status.
Welcome Bonus Expires 7 to 30 Days After Activation
The welcome bonus offered by the casino has a finite lifespan, lasting between 7 and 30 days after its activation. This timeframe dictates when the bonus must be utilized. Players must be mindful of this expiry period.
The exact duration, whether 7 days or 30 days, may depend on specific promotional terms or player status. It is crucial for players to check the precise expiry date associated with their activated welcome bonus. This ensures they do not miss out.
This limited validity period applies to both the bonus funds and the associated 100 free spins. Players need to complete any wagering requirements within this timeframe to be able to withdraw winnings derived from the bonus. Failure to do so results in forfeiture.